Connect your knowledge
Point KonversAI at your website, or upload the files you already have. Your assistant answers from that content, and nothing else.
KonversAI help
Set up your assistant, connect your knowledge, and run your customer conversations.
Start with the job you need to do
Section titled “Start with the job you need to do”Watch your conversations
See what customers ask, step in when a person is needed, and find out why an answer was wrong.
Take bookings
Let customers book a time inside the conversation. Approve, change or cancel a booking from the calendar.
Run your team
Invite the people who answer customers, and give each of them the access they need.
Shape how the assistant sounds
Set the tone, the scope and the message a customer reads when the assistant cannot answer. Change how the widget looks and what it says.
Measure your knowledge
Find out which topics your assistant answers well, and which ones leave customers without an answer.
Work from your own assistant
Connect an MCP client and run the console’s administrative tools from Claude Code or the Claude apps, instead of the console screens.
Connect integrations
Give the assistant tools so it can look up orders, hand over to a person, or connect to systems you already use.
New here?
Section titled “New here?”Read What KonversAI does first. It explains the assistant, the knowledge base and the console in about four minutes. Then install the widget and connect your first knowledge source.
Optional channels
Section titled “Optional channels”A KonversAI administrator turns these on for your workspace. When a channel is off, the console hides its screens.
- Email. The assistant reads mail sent to your address and answers from your own domain. See Set up the email channel and Answer an email conversation.
- Voice. The assistant answers a telephone number. See Set up the voice channel.
- Calendar. Customers book a time inside the conversation. See Set up a booking calendar.
- Forms. Build a contact form your assistant fills in with the customer. See Build a form.
- API access. Manage the workspace from your own MCP client instead of the console. See Connect an MCP client and Approve a pending action.
Last reviewed . Tell us when a step no longer matches the product.