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Markdown editing for assistant guidance fields

Several assistant-guidance fields now use the shared markdown editor, so you can format lists, emphasis, and links while editing.

  • Calendars → Setup: Booking guidance, Pre-booking instructions, and Post-confirmation questions (keep one question per line for post-confirmation questions).
  • Settings → Widget → Email: Greeting instructions and Closing instructions under reply policy.
  • Settings → Tools: Usage guidance for the AI assistant when creating or editing a tool.
  • Settings → Continuous improvement: Organization context from website analysis.

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Last reviewed . Tell us when a step no longer matches the product.