Google sign-in for chat widgets
Chat entry points that require sign-in can now use Google as well as Microsoft Entra ID.
Under Settings → Entry points → Chat, set Visitor verification to Sign-in required, pick Google as the sign-in provider, and enter the client ID and client secret of a Web application OAuth client from Google Cloud. Copy the shown redirect URI into that client’s Authorized redirect URIs. Visitors with a verified Google email get that email attached to the conversation. Leave the sign-in button label blank and visitors see “Sign in with Google” or “Sign in with Microsoft”, matching the provider you picked.
Switching an existing entry point between Microsoft and Google clears its client ID, and you need to enter the client secret again, because they belong to the provider’s own app.
Last reviewed . Tell us when a step no longer matches the product.